The CTMS Program Office is a tri-institutional office housed within the Fred Hutch Research Administration department providing implementation and operational support services for the OnCore Clinical Trial Management System (CTMS) that is jointly managed by the Fred Hutch, the University of Washington and the SCCA.
The CTMS Training Program Manager will be responsible for developing and implementing a comprehensive training program that will serve to educate clinical research staff, clinical research administrative offices, and faculty, on how to effectively utilize the enterprise CTMS for study lifecycle management, subject lifecycle management and reporting, in adherence with institutional policies and procedures, and federal regulations, as well as related-internal systems and services that support clinical research.
The Program Training Manager will develop original trainings as well as integrate existing training materials from the CTMS vendor and other sources. The incumbent will deliver in-person trainings to research staff as well as support subject matter experts (SMEs) who will present trainings. This role is outward facing and requires exceptional customer service, communication and relationship building skills. This position will report to the CTMS Program Office Director.