The Coverage Analyst Supervisor provides oversight of team processes and workflow, develops and maintains a thorough training program, and oversees a rigorous quality control program. The individual serves as a technical expert and adviser to the Manager. The Coverage Analyst Supervisor ensures coverage analyses are compliant with all relevant regulations and serves as the internal first-line contact for compliance issues. The individual is responsible for writing SOPs and ensuring analysts are adhering to policies and procedures. The Coverage Analyst Supervisor works collaboratively with Principal Investigators, project managers, study coordinators, budget analysts, and other research staff. The individual tracks key metrics, monitors timelines, and develops efficient workflows. The Coverage Analyst Supervisor evaluates business processes for operational and financial effectiveness. The individual is responsible for hiring and retaining staff, managing work assignments, and performance management.